

The Seminole Tribe of Florida is a global leader in Tourism/Hospitality through the organization: HARD ROCK INTERNATIONAL. Moreover, the Seminole Tribe of Florida is solidly positioned for continued economic growth and cultural preservation.
I am honored to work with the Seminole Tribe of Florida, for this educational program, which began in December 2024 and is continuing thru this July (i.e. Rocking at the Hard Rock). Collaborating with the innovative leadership of John Woodruff. the program focuses on Transformational Change...with the continuing ROI: High Touch Customer Service.

“After-Party” for Management
Following the recent two days of associate seminars, Diane & John facilitated a Management Program entitled: Analyzing your Team’s Capacity for Change ….and Identifying Strategies for Managing Change.
As typical with most “after-parties”, there were no photographs taken, LOL. It is worth noting, however, I am confident the ROI will be dramatic! Unlike the known idiom “A fish rots from the head down.”, which someone appropriately commented in a previous blog, . . .This experience was a dramatic come-to-life example of the metaphor: IT STARTS FROM THE TOP. So, thank you John Woodruff (& insightful executives everywhere) your powerful leadership, emotional intelligence, compassion and keen understanding of Transformational Change —can not be underestimated! Oh, I love my work !

